| Policy regarding quality |
- While make on order and unlimited production pieces
will be as similar to the photograph and description as
possible, but you can expect to see some slight difference
in the product you receive because all the products are
100% handmade - a natural characteristic of handcrafted
work that makes each piece a one of a kind treasure.
- We understand how important our relationship with our
customer are. So we will try to make best qualitative
and customer satisfied products.
|
| Products return policy |
- All our products are handmade so minor variations in
work and colour maybe there. We also realise it is difficult,
sometimes, to accurately judge a work of art from an image
on a screen. Please buy with confidence that your work
of art will meet or exceed your expectations.
- Your order is a final sale, we do not accept returns
at this moment. On all purchases unless there was an error
in shipment in this case returns will be expected within
7 days of receipt as long as the goods are unopened and
are in its original packing. Special circumstances will
be considered.
|
| Policy for Brass & White Metal Oxodised Products |
- This product being Oxidized, there is always little
color variations.
- By using this product you are contributing towards
the welfare of poor illiterate workers.
- All meena work is very attractive, real & natural.
- As this product is made from hand, it has some variation
in weight & color.
|
| We take order in well advance to give you 100%
satisfaction in quality & time. |
| These terms and condition will apply
to all the products of Hemali Exports. |
